Vtiger Installation And Configuration
vtiger CRM is an CRM application that was forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com. It offers reporting, a customer portal and an Outlook plugin in its free edition, whereas those functions are in paid versions of the other CRM applications.
* Sales automation (customizable product entries, inventory management, quotations, billing, and trouble ticketing)
* Customer support & service functions, including a customer self-service portal
* Marketing automation (lead generation, campaign support, knowledge bases)
* Analysis and reporting
User interaction features include:
* Integration with corporate E-mail systems (plugin for Microsoft Outlook, Mozilla Thunderbird extension)
* Support of the Asterisk PBX phone system
* Tag cloud functionality
* RSS feed suscription
* PDF document generation via the TCPDF library
In addition, vtiger features multiple database support, security management, and various web forms. The project is available in over 15 different languages.
Interface similarities between vtiger and the CRM module of the Zoho Office Suite have been noted. However, this seems to be attributable to common corporate sponsorship, not to a common software code base
vTiger is built on the LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) stack with code from other open source projects such as SugarCRM. The core development team of vtiger CRM is based in Bangalore, India.
Installation Of Vtiger without Apache and Mysql on Linux Box
Linux box should have a running Apache server and Mysql server. Both should be updated to the latest version.
System should have adequate resource for running the vtiger.
System need to have the latest php version installed with apache.
1. Download latest vtiger source .tar.gz from the site.
2. Save it on a temporary location.
3. Ungzip the package using the command,
# tar -xvjf <package name>
4. Once the package is extracted move into the preferred apache location. (Here i have a separate /var/www/html/vhost/vtiger/vt directory where apache can access)
# mv <extract package> /var/www/html/vhost/vtiger/vt
5. Create a new database and user for vtiger on mysql .
# Login into mysql
# mysql -u root -p (use this where mysql root password is set)
# mysql> create database vtigercrm;
# mysql> grant all privileges on vtigercrm.* to vtigeradmin@’%’ identified by ‘password';
Login into the mysql using the new user and confirm the validation.
6. Configure the apache to locate the “vt directory”.
Create a new file under /etc/httpd/conf.d/vt.conf
Add the following lines into vt.conf file under apache/conf.d.
* If you have already mentioned the name virtual host on apache conf, no need to mention the namevirtualhost field again.
* 192.168.0.252 is the ip address of the apache server.
* vt.talk2melbin.com should be given correctly on the DNS server. so as on calling the url on the web browser it will directly display the vtiger login page.
* To resolve the domain name, temporarily give the domain name on /etc/hosts file
7. Once the configuration part is done. Call the www.vt.talk2melbin.com on the web browser. It will prompt for the installation procedure. Follow the instruction and make all the required parameters to yes.
8.Give the required field like password ,database user name, url and finish.
Once the vtiger is installed, we are able to login into the vtiger console using admin user name and password. Create new user login’s and set the email server parameters from the admin console.
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